Terms & Conditions
Welcome to The Skin & Body Crafter. By accessing our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from The Skin & Body Crafter. By using this website, you agree to comply with these terms, as well as any other policies posted on our website.
If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
The Skin & Body Crafter offers personal care, feminine care, wellness, and herbal products through our website.
We reserve the right to modify, update, discontinue, or limit any product or service at any time without prior notice.
3. Eligibility
By using this website, you confirm that you are at least 18 years old, or that you are using the website under the supervision of a parent, guardian, or responsible adult.
You agree to use this website only for lawful purposes.
4. Product Information
We aim to ensure that all product descriptions, images, pricing, and related information on our website are accurate. However, we do not guarantee that all content will always be complete, current, or error-free.
Product packaging, design, or appearance may vary slightly from the images displayed on the website.
5. Health Disclaimer
Our products are intended for personal care and wellness purposes only and should be used strictly according to the instructions provided.
Results may vary depending on the individual’s body type, consistency of use, and lifestyle.
If you have any concerns, allergies, pre-existing medical conditions, or if you are pregnant or breastfeeding, please consult a qualified healthcare professional before use.
Unless expressly stated in accordance with applicable law, our products are not intended to diagnose, treat, cure, or prevent any disease.
6. Orders
All orders placed through our website are subject to acceptance and availability.
After placing an order, you may receive an order confirmation. This confirmation does not mean that your order has been fully accepted. We reserve the right to refuse, cancel, or limit any order at our discretion.
We may cancel or reject orders for reasons including:
product unavailability
incorrect pricing
suspected fraud
inaccurate customer information
misuse of the website
7. Pricing and Payments
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors at any time. If a pricing issue affects your order, we will contact you before processing it.
Orders will only be processed after payment has been confirmed, unless otherwise agreed.
8. Shipping and Delivery
We deliver nationwide across Ghana. Delivery may take up to one (1) week from the date your order is confirmed.
We currently do not deliver internationally.
All orders are packaged discreetly to protect customer privacy.
Delivery timelines are estimates and may be affected by location, courier delays, public holidays, or incorrect delivery details provided by the customer.
9. Refunds and Exchanges
Due to the nature of our products, especially personal and intimate care items, refunds and exchanges are limited for hygiene and safety reasons.
Please refer to our Shipping & Refund Policy for full details on refunds, exchanges, and cancellations.
10. Customer Responsibilities
You are responsible for providing accurate and complete order information, including your name, phone number, and delivery address.
We are not responsible for delays, failed deliveries, or losses resulting from incorrect information provided by the customer.
11. Prohibited Use
You agree not to use this website:
for any unlawful purpose
to submit false, misleading, or fraudulent information
to interfere with the website’s operation or security
to copy, reproduce, or exploit our website content without permission
to engage in unauthorized or fraudulent transactions
We reserve the right to suspend or restrict access to any user who violates these terms.
12. Intellectual Property
All content on this website, including text, graphics, images, branding, logos, product descriptions, and design elements, is the property of The Skin & Body Crafter unless otherwise stated.
No part of this website may be copied, reproduced, republished, or distributed without our prior written permission.
13. Limitation of Liability
To the fullest extent permitted by law, The Skin & Body Crafter shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from:
the use or inability to use our website
misuse of our products
delays in delivery
allergic reactions or outcomes from product use
technical interruptions or errors on the website
Customers are responsible for using products as directed and seeking professional advice where necessary.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately once published on this website.
Your continued use of the website means you accept the updated terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.
16. Contact
If you have any questions about these Terms & Conditions, please contact us through the contact details provided on our website.