Privacy Policy
At The Skin & Body Crafter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
1. Information We Collect
When you use our website, place an order, or contact us, we may collect personal information such as:
your name
phone number
email address
delivery address
billing details
order information
payment-related information
messages or inquiries sent through our contact forms
We may also collect certain non-personal information automatically, such as:
browser type
device information
IP address
pages visited on our website
time spent on the website
2. How We Use Your Information
We use your information to:
process and deliver your orders
communicate with you about your order
respond to your questions or inquiries
improve our website, products, and services
send order updates and customer service messages
maintain website security and prevent fraud
comply with legal obligations
3. Payment Information
We do not store your full card or sensitive payment details on our website unless stated by the payment provider. Payments made through third-party payment gateways are processed according to their own privacy and security policies.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only where necessary, such as with:
delivery partners or couriers for order fulfillment
payment providers for payment processing
website or technical service providers who help operate our website
legal or regulatory authorities where required by law
5. Discreet Packaging and Privacy
We understand the importance of privacy. All orders are packaged discreetly to protect your confidentiality.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and help our website function properly.
You can choose to disable cookies in your browser settings, although some parts of the website may not function properly.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your information only for as long as necessary to process orders, provide customer support, comply with legal requirements, resolve disputes, and maintain business records.
9. Your Rights
You may contact us at any time to:
request access to the personal information we hold about you
ask us to correct inaccurate information
request deletion of your personal information where applicable
opt out of marketing communications, where relevant
We may need to retain certain information where required by law or for legitimate business purposes.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
11. Children’s Privacy
Our website and products are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately once published.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.